1. What is Nativ+ and how does it work for fabric retailers?

Nativ+ is a fashion-tech platform that connects fabric retailers with customers, clothes makers, and event hosts globally.

As a fabric retailer, you:

• list your fabrics on the platform

• receive orders from individual buyers, makers, or Aso-Ebi events

• fulfil orders through a structured, escrow-protected process

• receive payment once delivery is confirmed or a dispute is resolved

Nativ+ provides visibility, coordination, and payment protection while setting clear standards to reduce disputes.

 

2. Who can apply to become a fabric retailer on Nativ+?

You can apply if you:

• are legally permitted to sell fabrics or textiles in your location

• can accurately describe and fulfil fabric orders

• can meet basic quality, packaging, and dispatch standards

• are willing to operate through escrow and platform workflows

You may apply as an individual retailer or a registered business.

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3. Is there an exam or certification required for fabric retailers?

No.

Fabric retailers are not required to complete an exam or certification assessment.

Instead, onboarding focuses on:

• understanding platform workflows

• agreeing to retailer requirements

• demonstrating listing and fulfilment readiness

This keeps onboarding simple while maintaining quality standards.

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4. What documents do I need to complete onboarding?

During onboarding, you may be asked to provide:

• basic business or identity details

• operating location information

• sample fabric listings

• confirmation of fulfilment capability

• acceptance of platform policies

The exact requirements may vary by region.

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5. How long does retailer approval take?

Approval timelines vary depending on:

• completeness of your application

• quality of submitted listings

• responsiveness during onboarding

Most complete applications are reviewed within a few business days.
Incomplete or unclear applications may take longer.

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6. What happens after I am approved?

Once approved, you can:

• publish fabric listings

• receive and fulfil orders

• participate in individual, maker-linked, or bulk purchases (subject to performance)

New retailers may initially have limits on bulk or Aso-Ebi orders until reliability is demonstrated.

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7. How do payments work on Nativ+?

All payments are processed through escrow.

This means:

• buyers pay upfront

• funds are held securely

• payment is released after delivery is confirmed or a dispute is resolved

You must not accept off-platform payments or dispatch fabric before escrow confirmation.

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8. Can I sell fabrics for Aso-Ebi or bulk events?

Yes — subject to eligibility.

Bulk and Aso-Ebi orders require:

• strong inventory control

• batch consistency

• accurate cutting and allocation

• disciplined communication

New retailers may need to demonstrate consistent performance before accessing bulk orders.

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9. Do I need to hold inventory to sell on Nativ+?

Yes.

You should only list fabric that:

• is physically in your possession

• can be counted and verified

• is not already reserved or allocated

Listing unavailable or estimated stock is not permitted.

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10. What are the most common reasons retailer applications are rejected?

Applications may be rejected if:

• listings are unclear or misleading

• stock availability cannot be verified

• communication during onboarding is poor

• requirements are not accepted

• operational readiness is not demonstrated

Rejection is not permanent — reapplication may be possible after improvements.

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11. Can I update or change my fabric listings after approval?

Yes.

Retailers are expected to:

• update listings when stock changes

• correct inaccuracies promptly

• remove unavailable fabrics immediately

Accurate listings are essential to trust and performance.

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12. What happens if I discover an issue with an order?

If an issue arises:

• stop fulfilment immediately

• document the issue

• notify through the platform

• await instructions

Early disclosure protects your position and helps prevent disputes.

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13. What if a dispute is opened on my order?

Disputes are handled through a formal, evidence-based process.

You will be required to:

• cooperate fully

• submit documentation

• follow platform instructions

Disputes are resolved fairly based on listings, evidence, and compliance.

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14. How do reviews and ratings work for fabric retailers?

Reviews reflect the entire fulfilment experience, including:

• listing accuracy

• fabric quality

• delivery reliability

• communication

Nativ+ also tracks internal performance metrics beyond reviews to ensure fairness.

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15. Can my account be restricted or suspended?

Yes, if platform standards are repeatedly not met.

Restrictions may include:

• reduced visibility

• removal from bulk orders

• temporary suspension

Nativ+ applies enforcement progressively and transparently.

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16. Is support available if I have questions or issues?

Yes.

Retailers can:

• contact Nativ+ support through the platform

• escalate issues when needed

• receive guidance during fulfilment or disputes

Support is there to protect both you and your buyers.

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17. Why does Nativ+ have stricter rules than informal fabric marketplaces?

Because Nativ+ is:

• coordinating multiple parties

• supporting bespoke production

• managing escrowed payments

• operating at global scale

Structure reduces risk — and structure protects everyone.

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18. How do I succeed as a fabric retailer on Nativ+?

Successful retailers:

• list accurately

• inspect before cutting

• communicate early

• document everything

• respect platform process

Consistency builds trust and trust drives long-term growth.